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Massachusetts has prohibited most financial advisers from using titles like 'certified senior adviser,' and some of the largest insurers, including MetLife and Genworth Financial, have similar rules.
~ Charles Duhigg
Adviser
Certified
Financial
Including
Largest
Like
Massachusetts
Most
Prohibited
Rules
Senior
Similar
Some
Titles
Using
design
copy
Medicare's top officials said in 2006 that they had reduced the number of fraudulent and improper claims paid by the agency, keeping billions of dollars out of the hands of people trying to game the system.
~ Charles Duhigg
Agency
Billions
Billions Of Dollars
Claims
Dollars
Fraudulent
Game
Had
Hands
Keeping
Medicare
Number
Officials
Out
Paid
People
Reduced
Said
System
Top
Trying
design
copy
Merrill Lynch is this hugely prestigious brand.
~ Charles Duhigg
Brand
Hugely
Prestigious
design
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Millions of people with respiratory diseases have relied on oxygen equipment, delivered to their homes, to help them breathe.
~ Charles Duhigg
Breathe
Delivered
Diseases
Equipment
Help
Homes
Millions
Millions Of People
Oxygen
People
Respiratory
Them
design
copy
Monica Besra, a Bengali woman from a remote Indian village, was reportedly suffering from a malignant ovarian tumor when she went, in 1998, to a hospice founded by Mother Teresa's Missionaries of Charity. Nuns at the mission reportedly placed a medallion with Teresa's image on Besra's abdomen, and the tumor disappeared.
~ Charles Duhigg
Bengali
Charity
Disappeared
Founded
Image
Indian
Mission
Missionaries
Monica
Mother
Nuns
Placed
Remote
She
Suffering
Tumor
Village
Woman
design
copy
Most people probably don't even know what toothpaste they buy; they just recognize the box on the shelf.
~ Charles Duhigg
Box
Buy
Even
Just
Know
Most
People
Recognize
Shelf
Toothpaste
design
copy
Most shoppers don't buy everything they need at one store.
~ Charles Duhigg
Buy
Everything
Most
Need
Store
design
copy
Not so long ago, companies that borrowed lots of money were considered risky, appropriate only for daredevil stock pickers. Those with lots of cash on hand and few outstanding debts might be dull stocks, but they were at least safe bets for bondholders.
~ Charles Duhigg
Appropriate
Bets
Borrowed
Cash
Companies
Considered
Daredevil
Debts
Dull
Few
Hand
Least
Long
Lots
Might
Money
Only
Outstanding
Risky
Safe
Stock
Stocks
Those
Were
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Often in companies, you'll see tensions between sales and marketing. Sales people will want to give discounts to clients because they often get paid a commission based on how much they sell. So they're always pushing to give discounts because that will increase sales. Marketing, however, is judged by overall profitability.
~ Charles Duhigg
Always
Based
Because
Between
Clients
Commission
Companies
Get
Give
How
How Much
However
Increase
Judged
Marketing
Much
Often
Overall
Paid
People
Profitability
Pushing
Sales
See
Sell
Tensions
Want
Will
You
design
copy
Older Americans are perfect telemarketing customers, analysts say, because they are often at home, rely on delivery services, and are lonely for the companionship that telephone callers provide.
~ Charles Duhigg
American
Analyst
Because
Companionship
Customers
Delivery
Home
Lonely
Often
Older
Perfect
Provide
Rely
Say
Services
Telephone
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copy
Older consumers don't want to be treated like teenagers; what's more, they don't want to believe they fall into any niche at all.
~ Charles Duhigg
Any
Believe
Consumers
Fall
Like
More
Niche
Older
Teenagers
Treated
Want
design
copy
Once you break a habit into its components, you can fiddle with the gears.
~ Charles Duhigg
Break
Components
Fiddle
Gears
Habit
Once
You
design
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One goal of the Clean Water Act of 1972 was to upgrade the nation's sewer systems, many of them built more than a century ago, to handle growing populations and increasing runoff of rainwater and waste.
~ Charles Duhigg
Act
Built
Century
Clean
Clean Water
Goal
Growing
Handle
Increasing
Many
More
Nation
Sewer
Systems
Than
Them
Upgrade
Waste
Water
design
copy
Our brain is essentially programmed to enjoy carbohydrates because they give us a sense of fullness and a rush of pleasure. When people go on low-carb diets, they start to almost subconsciously experience distress from eating carbohydrates.
~ Charles Duhigg
Almost
Because
Brain
Carbohydrates
Diets
Distress
Eating
Enjoy
Essentially
Experience
Fullness
Give
Go
Our
People
Pleasure
Programmed
Rush
Sense
Start
Subconsciously
Us
design
copy
Patents are being used to wage war in the digital world, and as a result, patents have become a toll gate on the road of innovation.
~ Charles Duhigg
Become
Being
Being Used
Digital
Digital World
Gate
Innovation
Patents
Result
Road
Toll
Used
Wage
War
World
design
copy
People who start habitually exercising tend on average to eat better. They also tend to use their credit cards less and procrastinate less.
~ Charles Duhigg
Also
Average
Better
Cards
Credit
Credit Cards
Eat
Exercising
Less
People
Start
Tend
Use
Who
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copy
Prosecutors say it would be next to impossible to get one teen to testify in court that another had slipped him or her a copied disc at lunchtime. And besides, isn't sharing music a time-honored part of teen friendship?
~ Charles Duhigg
Another
Besides
Copied
Court
Disc
Friendship
Get
Had
Her
Him
Impossible
Lunchtime
Music
Next
Part
Prosecutors
Say
Sharing
Teen
Testify
Would
Would-Be
design
copy
Public employee unions are hardly the only group involved in bare-knuckles politics. Businesses lobby fiercely, and executives make hefty campaign donations.
~ Charles Duhigg
Businesses
Campaign
Donations
Employee
Executives
Fiercely
Group
Hardly
Involved
Lobby
Make
Only
Politics
Public
Unions
design
copy
Public employee unions, in their defense, say politicians have unfairly made them into simplistic bogeymen, responsible for problems that have myriad causes. Not all government workers receive generous pensions, they note.
~ Charles Duhigg
Causes
Defense
Employee
Generous
Government
Government Workers
Made
Myriad
Note
Politicians
Problems
Public
Receive
Responsible
Say
Simplistic
Them
Unfairly
Unions
Workers
design
copy
Research suggests that investment bankers are more prone to commit fraud when they feel the competitor at their heels.
~ Charles Duhigg
Bankers
Commit
Competitor
Feel
Fraud
Heels
Investment
More
Prone
Research
design
copy
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