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South Africa has all the tools to compete in the new global village - an eager workforce, ready to take on any challenge.
~ Tom Peters
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Test fast, fail fast, adjust fast.
~ Tom Peters
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The best leaders... almost without exception and at every level, are master users of stories and symbols.
~ Tom Peters
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
~ Tom Peters
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The simple act of paying positive attention to people has a great deal to do with productivity.
~ Tom Peters
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We found that the most exciting environments, that treated people very well, are also tough as nails. There is no bureaucratic mumbo-jumbo... excellent companies provide two things simultaneously: tough environments and very supportive environments.
~ Tom Peters
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
~ Tom Peters
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America is practically owned by China.
~ Tom Winnifrith
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The 200 years when Britain and the US were the top two economies were an aberration and that will change. The decline of empires has happened much faster than folks think. I believe that gold will be a far better bet in 20 years than the dollar.
~ Tom Winnifrith
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A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it's harder to turn quickly.
~ Tony Hsieh
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Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.
~ Tony Hsieh
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For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.
~ Tony Hsieh
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For me, the most fun is change or growth. There are definitely elements of both that I like. Launching a business is kind of like a motorboat: You can go very quickly and turn fast.
~ Tony Hsieh
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I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.
~ Tony Hsieh
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Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company.
~ Tony Hsieh
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We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service.
~ Tony Hsieh
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Any nation that refuses to hold intercourse with other nations must expect to be excluded from this family.
~ Townsend Harris
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As the treaty made with the United States was the first treaty entered into by your country with other countries, therefore the President regards Japan with peculiar friendliness.
~ Townsend Harris
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By means of steam one can go from California to Japan in eighteen days.
~ Townsend Harris
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If I write in my name to the agents of England and France residing in Asia and inform them that Japan is ready to make a commercial treaty with their countries, the number of steamers will be reduced from fifty to two or three.
~ Townsend Harris
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